Shipping Rates and Policies

Satisfaction Guarantee

100% Satisfaction Guaranteed with 15-Day Money Back Guarantee!

RETURNS
You can have confidence when ordering from RiderStop.com.  If you are dissatisfied with ANY of our products, you may return the item for a full refund within 15 days of receipt, less the shipping costs. In the event that you need to return a product, please contact us for return instructions. Returns on items will be accepted within 15 days and a refund will be credited back to your credit card minus any shipping, handling or freight charges.

WARRANTY
All items are warranted directly by the manufacturers. No other warranty either expressed or implied is offered by RiderStop. RiderStop is not responsible for normal wear & tear, abuse, or mistreatment of item(s). Items which are reported defective within 15 days of receipt will be replaced or refunded. Claims reported after 15 days of receipt for any defects may be replaced or repaired at the discretion of RiderStop at no charge.

TAXES
RiderStop.com does NOT charge sales tax on any orders outside the state of Arkansas.  If you are an Arkansas resident, there is a 6% sales tax added to your order.

NOTE: Sales Tax does NOT apply to Shipping Charges.

BACKORDERS
In the event that all or part of your order is backordered, we will notify you within 48 hours of the initial order and work with you to find the best resolution.  This may include waiting for the item to become available, substituting a different item of comparable value/design, or issuing a refund for the backordered item.

CANCELLATIONS
Since we attempt to ship orders within 24 hours (1 business day), cancellation of an order must be received within the first 24 hours after placing the order. Shipping, handling and freight charges will apply to all orders shipped prior to our receiving your cancellation. Please email us if you wish to cancel an order.